FAQ
How to activate the SIM Card?
The SIM Card is preloaded and ready to be used. Just insert the SIM Card into your device and it will work right away. Please make sure your device is unlocked and compatible..
What countries are covered in Asia?
Hong Kong, Macau, Taiwan, Japan, South Korea, Singapore, Thailand, Malaysia, Indonesia, Philippines, Myanmar, Cambodia, Laos & Vietnam
Can I receive calls and text messages?
No, this SIM Card is for data only.
What are the APN settings?
iOS:Set-up APN Name (3gnet) Input 3gnet in APN column under Cellular Data & Personal HotspotAndroid:Set-up APN Name (3gnet) Create New APNInput 3gnet in Name & APN column Note: Please switch on your Data Roaming
Do I need to register the SIM Card?
No, the SIM Card is plug and play and instantly activates when using first data.
Is top up possible?
No, top up is not possible to top up your SIM Card.
How long is my credit valid for?
Your SIM Card credit is valid until 02/2020
What is the expiry of my SIM Card?
Your SIM Card expires February 2020
How can I know how much data I have left?
In order to check the validity and data usage of your SIM Card proceed with following steps:Step 1: Input https://www.cuniq.com/ss in your browserStep 2: Input sLog in account: 19-digit ICCID number on the SIM Card (starts with 89852) or 11-digit service number(starts with 852 ) PUK Code: on the SIM card service.cuniq.com in your browserStep 3: Check your data usage and data SIM card validity with “Data Usage” as well as “Remaining Value”function. (The SIM cards not activated or already expired are not applicable for above method)
What languages do the instructions come with?
The instructions are in Thai and English language.
What are the roaming partners in the covered countries?
In order to activate your SIM Card please search for the respective network operator when using in any of the following designated applicable regions in Asia: Hong Kong: 3HK (4G)Macau: CTM (4G)Taiwan: TSTAR (4G)Japan: Softbank (4G)South Korea: SK Telecom (4G)Singapore: Starhub (4G)Thailand: DTAC (4G)Malaysia: DiGi (4G)Laos: Star Telecom (4G)Indonesia: Indosat (4G)Philippines: Globe (4G)Cambodia: Metfone (4G) Vietnam: Viettel (4G)Myanmar: Telenor (4G)
Can I use the SIM Card in multiple countries?
Yes, you can use your SIM Card in Hong Kong, Macau, Taiwan, Japan, South Korea, Singapore, Thailand, Malaysia, Indonesia, Philippines, Myanmar, Cambodia, Laos & Vietnam.